Shipping
Please allow 7-10 business days (not including weekends or holidays) for items to ship. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is within 5-7 business days after the order ships.
If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.
If you have NOT received a tracking number after 3 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact moonlightmarket24@gmail.com or visit our FAQ page. Please include your full name and order number for faster service.
Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.
If you have NOT received a tracking number after 3 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact moonlightmarket24@gmail.com or visit our FAQ page. Please include your full name and order number for faster service.
Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at usps.com,or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.
We take pride in creating unique items, and each order is made to order. If, for any reason, you are not satisfied with your order, please send us an email, and we will make every effort to resolve the issue and ensure your satisfaction.
To ensure a smooth process, kindly select Shipping as the delivery method for all orders. We appreciate your cooperation and look forward to serving you.